It’s been a year since Suncorp Bank, together with Visa and PokitPal, introduced Feel Good Rewards—an automatic cashback program that’s redefining the way Australians approach rewards on everyday spending. In a rapidly changing landscape where convenience is king, this card-linked offer system stands out for its simplicity, speed, and continuous growth with big-name retailers.

A Seamless Solution for Cashback

Traditional cashback programs often require shoppers to remember promo codes, register their spending, or navigate cumbersome apps. Suncorp’s Feel Good Rewards, powered by PokitPal, shifts away from these obstacles. The setup is elegantly simple:

• Use your eligible Suncorp Bank Visa Debit card when shopping at participating retailers.

• Earn cashback automatically—no extra cards, codes, or steps needed.

• Enrollment is automatic for eligible customers, and opting out is as easy as a request.

Powered by PokitPal’s advanced technology platform, the program integrates directly with Visa’s payment network, so customers receive cashback with minimal delay—usually within a week, though it can take up to 90 days depending on the store.

PokitPal Technology: The Powerhouse Behind the Program

At the core of Feel Good Rewards is PokitPal’s award-winning, white-label card-linked offer technology—a solution trusted by over 13 million Australians, including customers of the NRMA, Beem, and Employment Hero. PokitPal’s platform enables:

• Instant transaction matching with Visa, Mastercard, and Australian Payments+ networks.

• Seamless reward processing—no loyalty cards or point-of-sale integration required.

• Personalisation using data-driven customer segmentation and geo-fencing.

• A vast merchant network—offering cashback opportunities both online and in-store.

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Merchants don’t need complex IT changes, and shoppers don’t need to remember offers or scan codes—PokitPal synchronises all qualification and payout activity quietly in the background.

Australia’s Top Retail Brands

Feel Good Rewards has partnered with a mix of household names across major retail categories, enabling Australians to earn while spending where they already shop. Top partners include:

• Petbarn: Leading pet retailer with cashback on food, accessories, and more.

• LSKD: Homegrown activewear, offering 7% cashback on purchases over $150.

• Chemist Warehouse: Everyday health and beauty, with 1% cashback over $50 (up to $20).

• OVO Energy: $150 upfront bonus plus ongoing 5% cashback on eligible electricity plans.

• Elite Supps, General Pants Co., and Kathmandu round out the field, covering fitness, fashion, and outdoor gear.

Who’s Eligible, and How Does it Work?

To join Feel Good Rewards, you’ll need:

• To be at least 18 years old

• A valid Suncorp Bank Visa Debit card linked to a personal transaction account

Eligible accounts include:

• Everyday Options

• Everyday Essentials

• Carbon Insights

Excluded: Growth Saver and Kids Savings accounts, overseas residents, trustee accounts, and any account requiring multiple signatures.

Enrollment: Eligible customers are automatically signed up—no registration required. Cashback is credited automatically, typically within 7 days of purchase (up to 90 days depending on merchant and spend type).

PokitPal simplifies the rewards experience. With access to 1,500+ retail merchants offering premium cashback and new offers added every month, we make it easy for your program to deliver real value.

Looking for effective ways to support your customers through the cost of living crunch? Card Linked Offers and Open Banking are powerful tools that can help.

Learn more at https://www.pokitpal.com/bank-and-publisher or book a demo today.

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